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Shipping & Returns

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Quality Assurance Policy

The products offered by Amital USA are designed and tested to assure that each meets the highest quality and performance specification possible. While each Product is guaranteed to meet or exceed it's load specification, Our engineers do make occasional changes to the shape, color and/or other minor details without notice. The Actual design may vary from the image shown.

Returns Policy

All Claims for missing visible defected parts must be made within seven (7) days of receipt of shipment, and in writing.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

F.O.B. Concord, North Carolina
Most Parts and Assemblies are shipped Immediately from Inventory

Most Parts and Assemblies are carefully packed in Wooden Crates
Some Parts are packaged appropriately for shipping vis UPS, Fedex or USPS

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.